From EZP Knowledge Base
Welcome to the EZP knowledge base! This is essentially a collection of articles that we hope our clients will find useful. We believe in empowering our clients by helping them fully utilise their hosting products with us. If you find any mistakes in our articles or you have an idea for a future article, just let us know! Using this knowledgebase is easy, simply click through the headings below. If you'd like to try a search, simply type in your keyword into the search box above; (example: spamassassin).
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Contents |
F.A.Q (Frequnetly Asked Questions)
How do I transfer my Site(s) to EZP?
Can I have my own nameservers?
How do I get my website online?
Where can I get an FTP client?
Help! I can't get FTP working!
How to upload your website via FTP
Billing questions
Can I prepay my hosting so I don't have to keep writing cheques?
Is your pricing in USD or CAD?
What forms of payment are accepted?
When do you send out invoices?
When will you charge my credit card?
Who do I talk to regarding Billing issues
cPanel
How do I restore files via CDP backups?
How do i restore files via CDP backups? (dedicated clients)
Domain Management
cPanel - How to delete a subdomain
cPanel - How to Password Protect your Directories
cPanel - How to create/edit/delete a file using the File Manager
cPanel - How to create a cron job
cPanel - How to delete a cronjob
cPanel - How to generate a RSA Private Key and Certificate for SSL
cPanel - How to park a domain on an addon domain
cPanel - How to delete a parked domain
cPanel - How to download a home directory backup
cPanel - How to check your website statistics in cPanel
cPanel - How to redirect a URL/webpage
cPanel - How to create a MySQL user and assign it to your Database
cPanel - How to create a MySQL database
cPanel - How to control FTP sessions in cPanel How to control FTP sessions in cPanel
What's the difference between an add-on domain in cPanel and creating a new account in WHM?
How to generate a full backup in cPanel
How to backup and restore your MySQL databases
Why do I have a "www" and a "public html" directory
Arghh! I lost my cPanel password! (AKA - how to reset cPanel/domain passwords in WHM)
cPanel - How to read your email through cPanel
cPanel - How to login to webmail
cPanel - How to create or delete an e-mail forwarder
cPanel - How to change your e-mail account password
cPanel - How to add or remove an email account
cPanel - How to enable or disable and configure SpamAssassin
How to modify your MX Record in cPanel
How to create a Mailing List in cPanel
How to change your catch-all email address
WHM
How do I login to WebHost Manager/WHM?
Howto make custom changes to your WHM/Cpanel Apache
Howto Configure PHP and SuExec using WHM
How do I see a list of all the accounts I've setup
Learn how to do a basic configuration of your WHM/Cpanel
Fantastico
What is this Fantastico Icon in my cPanel
Web Hosting How-To's
How to install Supercache for Wordpress
Howto Install Wordpress With Askimet In cPanel
I need a high performance system for my Vbulletin forum
Turn your Dedicated server into a streaming media server
Howto make your dedicated server into a media box
Hosting Terms (Glossary)
Troubleshooting
Mac Mail multiple authentication problem
Help I can't login to cPanel, WHM or Webmail!
Help! My website isn't showing up!
I get an SSL error when I go to cPanel, WHM or Webmail!
I've setup my email client (outlook/thunderbird/etc.) but I can't send emails!