From EZP Knowledge Base

This how-to will teach you how to enable IMAP spam training via Outlook. Spam training does not take instant effect, every action is logged, weighed and sent back to a central repository, the repository will store your messages so they can be analyzed and used to improve future anti-spam intelligence.

Initial Configuration:

Login to cPanel, click the "Professional Spam Filter" Icon (AKA EZP Spam Protection).

This will automatically log you into your spam panel for your domain, from here you can now begin to configure your user level IMAP account for spam training and quarantine folder access.

To start the process of granting IMAP quarantine access, click the "Manage email users" button, once you're there you can now set the user account you wish to gain access to, type in both the username and a password (you can use any password you want, this password is independent of your email's login password).

After the user is setup you can proceed to configuring your email client to gain access.

Outlook Setup:

To begin, start by creating a new email account.

In the "Add New Account" window, select "Manually configure server settings or additional server types".

Under "Choose Service", make sure the radio button from "Internet E-mail" is selected, click Next.

In the "Your Name:" field, type "Spam Training" (You can put anything in here to be honest, but it helps to properly label your items).

In the "E-mail Address:" field, enter "$username@$yourdomain.tld" (again, this can be any email address)

Set the account type to "IMAP"

In the "Incoming mail server:" field, type "semail1.ezprovider.net"

In the "Outgoing mail server (SMTP):" field, type "-"

Now under "Logon Information", in the "User Name:" field, type $username@$yourdomain.tld (e,g. ted@mydomainrules.ca)

In the "Password:" field, you need to enter the user password that you set earlier.

If you wish to assign your spam training account a label aside from the specified email address, click "More Settings..." and edit the name listed in the "General" tab.

Here's an example of how this screen looks when properly completed:

After all of that, deselect "Test Account Settings by clicking the Next button", click next and outlook will start connecting to the anti-spam server.

Once the connection is established, you should now have a new account directory tree in outlook, this account will be labelled as the email address you specified earlier (or if you assigned it a custom label, this label will be used).

Spam Management:

Now, if you look at this new email account's directory structure, you will notice three new folders, "Caught", "Release" and "Spam".

Caught - This directory will store all messages that the spam filter has quarantined because the message was over the spamminess threshold.

Release - This directory is where you can drag and drop "caught" messages to have them released and delivered.

Spam - This directory is where you will drag and drop spam messages that have made it passed the filters, please note that placing spam messages in this folder will not instantly have them blocked in the future. The spam blocking process is a collective effort and a lot of stuff behind the scenes needs to happen in order to build reliable anti-spam intelligence.

Here's an image of what these folders will look like in your Outlook sidebar:

This concludes the how-to on how to access and manage spam training.